TERMS & CONDITIONS
Avion Dental
4665 Chino Hills Pkwy, Suite D
Chino Hills, CA 91709
AvionDental.com
These Terms & Conditions (“Terms”) govern your access to and use of the Avion Dental website, AvionDental.com, related webpages, online forms, consultation funnels, appointment-request pages, digital communications, and other online services operated by or on behalf of Avion Dental (“Avion Dental,” “we,” “us,” or “our”).
By accessing or using our website or submitting information through one of our online forms, you acknowledge that you have read and agree to these Terms.
If you do not agree with these Terms, please do not use the website or submit information through our online services.
1. WEBSITE INFORMATION IS FOR GENERAL INFORMATION ONLY
The information provided on AvionDental.com and related Avion Dental webpages is intended for general educational and informational purposes.
Website content is not intended to:
- Diagnose a dental or medical condition
- Establish a dentist-patient relationship
- Replace an examination by a licensed dentist or healthcare provider
- Provide individualized medical or dental advice
- Guarantee that any particular treatment is appropriate for you
- Guarantee the outcome of any dental treatment
Treatment recommendations can only be made following an appropriate evaluation by a qualified dental professional.
2. NO DENTIST-PATIENT RELATIONSHIP CREATED BY WEBSITE USE
Using AvionDental.com, submitting an online form, completing a dental evaluation, downloading information, communicating through the website, or requesting an appointment does not by itself establish a dentist-patient relationship with Avion Dental or any Avion Dental provider.
A dentist-patient relationship is established only when Avion Dental has accepted you as a patient and appropriate professional services have begun.
3. ONLINE DENTAL EVALUATIONS AND CONSULTATION FORMS
Avion Dental may provide online questionnaires, dental implant evaluations, emergency dental evaluations, consultation forms, and other tools designed to help us understand your concerns and determine appropriate next steps.
These tools may ask questions regarding:
- Missing teeth
- Broken or damaged teeth
- Dental discomfort
- Difficulty chewing
- Previous dental treatment
- Treatment interests
- Scheduling preferences
- Financing interests
- Contact information
- Other information relevant to your inquiry
The results of an online questionnaire or evaluation are preliminary only.
Completing an online evaluation does not constitute a diagnosis, treatment recommendation, guarantee of candidacy, or guarantee that Avion Dental will provide a particular procedure.
Final treatment recommendations require an appropriate clinical examination and, when necessary, diagnostic imaging and other evaluation.
4. MEDICAL AND DENTAL EMERGENCIES
Avion Dental’s website and online forms should not be used for life-threatening or serious medical emergencies.
If you believe you are experiencing a life-threatening medical emergency, call 911 or seek immediate emergency medical attention.
For urgent dental concerns, please contact Avion Dental directly:
New Patients: (909) 324-6236
Current Patients: (909) 597-3445
Submission of an online form does not guarantee an immediate response.
5. ACCURACY OF INFORMATION YOU PROVIDE
When submitting information through Avion Dental’s website or online forms, you agree to provide information that is accurate and complete to the best of your knowledge.
Avion Dental is not responsible for errors, delays, or inappropriate recommendations resulting from inaccurate or incomplete information provided through an online form.
6. PRIVACY AND HEALTH INFORMATION
Your privacy is important to us.
Information collected through AvionDental.com and related online services is handled in accordance with Avion Dental’s Privacy Policy and applicable law.
Certain information created, received, maintained, or transmitted by Avion Dental in connection with providing healthcare services may constitute Protected Health Information (“PHI”) and may also be governed by Avion Dental’s HIPAA Notice of Privacy Practices.
Our Privacy Policy and HIPAA Notice of Privacy Practices are separate documents and are incorporated into these Terms by reference where applicable.
Please review both documents for additional information regarding how Avion Dental handles information.
7. SENSITIVE INFORMATION SUBMITTED THROUGH FORMS
Some online forms may request information relating to your dental health so Avion Dental can better respond to your inquiry.
You should provide only the information requested.
Unless Avion Dental specifically directs you to a secure method for transmitting sensitive information, please do not submit unnecessary:
- Social Security numbers
- Complete financial account numbers
- Credit card numbers
- Passwords
- Highly sensitive medical records
- Other information not requested by the form
If sensitive medical or dental information needs to be transmitted, contact Avion Dental for instructions regarding an appropriate communication method.
8. APPOINTMENT REQUESTS
Submitting an appointment request does not guarantee that an appointment has been scheduled.
An appointment is considered confirmed only after Avion Dental or its authorized scheduling system confirms the date and time.
Availability displayed through third-party scheduling systems may change.
Avion Dental reserves the right to contact you to confirm, reschedule, or modify an appointment request.
9. COMMUNICATION BY TELEPHONE, EMAIL, AND TEXT MESSAGE
When you provide your telephone number or email address, you authorize Avion Dental to contact you regarding your inquiry, appointment request, consultation, treatment-related matters, or other communications you request or authorize.
Depending on the consent you provide, communications may be made by:
- Telephone
- SMS/text message
- Voicemail
Communications may include appointment reminders, scheduling information, responses to inquiries, treatment-related information, or promotional communications where permitted by law.
Electronic communication may carry privacy risks. Please notify us if you have specific communication preferences.
10. SMS/TEXT MESSAGE TERMS
If you consent to receive text messages from Avion Dental, message frequency may vary.
Message and data rates may apply.
You may receive messages relating to:
- Your inquiry
- Appointment scheduling
- Appointment reminders
- Consultation follow-up
- Dental services
- Requested information
- Promotional offers where you have provided appropriate consent
Consent to receive marketing text messages is not a condition of receiving dental treatment or purchasing dental services.
You may opt out of marketing text messages by replying:
STOP
You may request assistance by replying:
HELP
After an opt-out request, Avion Dental may send a confirmation message and may continue sending communications that are legally permitted or otherwise requested by you.
Commercial texting is subject to applicable federal and state requirements. FCC consumer guidance states that commercial texts requiring TCPA consent generally require written consent.
11. CALL RECORDING AND AUTOMATED COMMUNICATIONS
Avion Dental may use technology to assist with scheduling, customer service, appointment reminders, and patient communications where permitted by law.
If telephone calls are recorded, Avion Dental will provide notice or obtain consent where required by applicable law.
California generally imposes heightened restrictions on recording confidential communications. Avion Dental should therefore obtain appropriate consent before recording calls where required.
12. THIRD-PARTY SERVICE PROVIDERS
Avion Dental may use third-party providers to operate portions of its website and online services.
These providers may include:
- Website hosting services
- Online scheduling systems
- Customer relationship management systems
- Form providers
- Communication providers
- Payment or financing providers
- Analytics providers
- Technology vendors
- Dental practice-management systems
Third-party services may be governed by their own terms and privacy practices.
Where a third-party service provider receives Protected Health Information on behalf of Avion Dental, Avion Dental will use appropriate safeguards and agreements where required by applicable law.
HHS requires covered entities to use appropriate protections and, when applicable, Business Associate Agreements when business associates handle PHI.
13. ONLINE TRACKING TECHNOLOGIES
Avion Dental may use cookies and other technologies to operate, secure, understand, and improve its website.
Use of analytics, advertising, or tracking technology is subject to Avion Dental’s Privacy Policy and applicable healthcare privacy laws.
Avion Dental does not authorize the use of tracking technologies in a manner that would result in an impermissible disclosure of Protected Health Information.
Healthcare organizations must evaluate tracking technologies carefully when information transmitted to a third party constitutes PHI.
14. THIRD-PARTY LINKS
AvionDental.com may contain links to third-party websites, scheduling services, financing companies, social media platforms, videos, or other online services.
Avion Dental does not control independent third-party websites and is not responsible for their:
- Content
- Availability
- Security
- Privacy practices
- Terms
- Products or services
Accessing a third-party website is at your own discretion.
15. FINANCING INFORMATION
Avion Dental may provide information regarding financing options or payment arrangements.
Financing:
- Is subject to approval
- May be provided by independent third parties
- May require a credit application
- May involve interest, fees, or other terms
- Is not guaranteed
Any payment examples displayed on the website are illustrative unless specifically stated otherwise.
Actual terms may vary based on treatment, financing provider, creditworthiness, down payment, and other factors.
Users should review the financing provider’s complete terms before entering into a financing agreement.
16. TREATMENT RESULTS
Dental treatment results vary from patient to patient.
Information, photographs, before-and-after images, videos, reviews, testimonials, or patient stories appearing on AvionDental.com illustrate individual experiences and should not be interpreted as a guarantee that another patient will achieve the same result.
Factors affecting results may include:
- Oral health
- Bone density
- Medical conditions
- Oral hygiene
- Smoking or tobacco use
- Treatment compliance
- Anatomy
- Healing response
- Other individual factors
No dental treatment can be guaranteed to achieve a specific outcome or last for a specific period of time unless Avion Dental expressly provides a written warranty or guarantee stating otherwise.
17. TESTIMONIALS AND REVIEWS
Testimonials, ratings, reviews, photographs, and patient stories reflect the experiences and opinions of individual patients.
Individual experiences vary.
Testimonials do not constitute medical or dental advice and do not guarantee similar treatment results.
Where patient-identifying health information is used for marketing purposes, Avion Dental will obtain authorization when required by applicable healthcare privacy law.
18. WEBSITE CONTENT AND INTELLECTUAL PROPERTY
Unless otherwise stated, the text, graphics, logos, photographs, videos, design elements, and other original content on AvionDental.com are owned by or licensed to Avion Dental and are protected by applicable intellectual property laws.
You may use website content for personal, noncommercial informational purposes.
You may not, without appropriate permission:
- Reproduce substantial website content
- Republish website materials
- Sell or commercially exploit website content
- Misrepresent Avion Dental content as your own
- Use Avion Dental trademarks or branding in a misleading manner
19. ACCEPTABLE USE
You agree not to use AvionDental.com or its online services to:
- Violate applicable law
- Submit fraudulent information
- Attempt unauthorized access
- Introduce malware or malicious code
- Interfere with website operation
- Scrape data in violation of applicable law
- Impersonate another individual
- Use the website for fraudulent or abusive purposes
We may restrict access to the website when necessary to protect our systems, patients, staff, or other users.
20. WEBSITE AVAILABILITY AND ACCURACY
Avion Dental makes reasonable efforts to provide accurate and current website information.
However:
- Website information may change
- Treatment descriptions may be updated
- Provider availability may change
- Pricing and financing may change
- Website errors may occur
- Third-party systems may temporarily be unavailable
Avion Dental does not guarantee uninterrupted website availability.
21. DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.
Nothing in these Terms is intended to waive or limit any rights that cannot lawfully be waived under federal or California law.
22. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Avion Dental will not be responsible for indirect, incidental, or consequential damages arising solely from use of or inability to use the public website.
This limitation does not apply where prohibited by law and is not intended to limit liability arising from professional dental care, violations of healthcare privacy laws, gross negligence, intentional misconduct, or other liability that cannot legally be limited.
23. CALIFORNIA LAW
These Terms are governed by applicable federal law and the laws of the State of California, without regard to conflict-of-law principles.
Nothing in these Terms is intended to limit rights provided under applicable California consumer protection, healthcare, privacy, civil rights, or other laws.
24. PRIVACY POLICY
Use of AvionDental.com is also subject to Avion Dental’s Privacy Policy.
Privacy Policy:
https://aviondental.com/privacy-policy/
The Privacy Policy should also be linked independently anywhere personal information is collected through an Avion Dental funnel or online form.
25. HIPAA NOTICE OF PRIVACY PRACTICES
Avion Dental maintains a separate HIPAA Notice of Privacy Practices describing how Protected Health Information may be used or disclosed and explaining patient rights regarding that information.
The HIPAA Notice of Privacy Practices does not replace the website Privacy Policy or these Terms.
A current copy should be available through AvionDental.com and from the Avion Dental office.
26. CHANGES TO THESE TERMS
Avion Dental may update these Terms periodically to reflect changes in:
- Website functionality
- Services
- Technology
- Business practices
- Legal requirements
Revised Terms become effective when posted unless otherwise stated.
Continued use of the website following publication of revised Terms constitutes acceptance of those Terms to the extent permitted by law.
27. CONTACT INFORMATION
Questions regarding these Terms may be directed to:
Avion Dental
4665 Chino Hills Pkwy, Suite D
Chino Hills, CA 91709
Website: AvionDental.com
Email: aviondental@gmail.com
New Patients: (909) 324-6236
Current Patients: (909) 597-3445
Effective Date: August 13, 2026